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Terms of Service

Last updated: 5/24/2025

Acceptance of Terms

By accessing or using Tracko ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

These terms may be updated periodically. Your continued use of the service after changes constitutes acceptance of the updated terms.

Description of Service

Tracko is a price tracking and portfolio management platform specifically designed for precious metals products available through Costco. Our service provides:

  • Real-time price tracking for gold, silver, and platinum products
  • Price history charts and analytics
  • Automated price alerts and restock notifications
  • Portfolio management and ROI tracking
  • Product comparison tools
User Accounts and Responsibilities

Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

Prohibited Uses

You agree not to:

  • Use the service for illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or download data beyond normal usage
  • Share your account credentials with others
  • Violate any applicable laws or regulations

Age Requirement

You must be at least 18 years old to use Tracko. By using the service, you represent that you meet this age requirement.

Service Availability and Limitations

Service Uptime

While we strive for high availability, we do not guarantee uninterrupted service. Maintenance, technical issues, or external factors may cause temporary service disruptions.

Data Accuracy

We make reasonable efforts to ensure price data accuracy, but we cannot guarantee that all information is error-free or completely up-to-date at all times.

Third-Party Dependencies

Our service relies on external data sources and may be affected by changes to third-party websites, APIs, or policies beyond our control.

Subscription Plans and Billing

Free Plan

Our free plan includes basic price tracking with limited features and may include advertisements.

Premium Subscription

Premium plans provide enhanced features, unlimited alerts, and an ad-free experience. Subscription fees are billed monthly and automatically renew unless cancelled.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

Refunds

Refunds are generally not provided for partial usage periods, except as required by law or at our sole discretion.

Intellectual Property

Tracko and its content, features, and functionality are owned by Tracko and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive license to use the service for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works without explicit permission.

Disclaimers and Limitations

No Investment Advice

Tracko provides information and tracking tools only. We do not provide investment advice, recommendations, or guarantees about investment performance. All investment decisions are your sole responsibility.

No Affiliation with Costco

Tracko is an independent service and is not affiliated with, endorsed by, or connected to Costco Wholesale Corporation. We track publicly available information for informational purposes only.

Market Risk

Precious metals investments carry inherent risks including market volatility, liquidity concerns, and potential loss of value. Past performance does not guarantee future results.

Service "As Is"

The service is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Tracko shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or investment losses.

Our total liability for any claims arising from your use of the service shall not exceed the amount you paid us in the twelve months preceding the claim.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

By using our service, you consent to the collection and use of information in accordance with our Privacy Policy.

Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts that violate these terms or engage in prohibited activities.

Upon termination, your access to the service will cease, but these terms will remain in effect for applicable provisions such as disclaimers and limitations of liability.

Governing Law and Disputes

These terms are governed by the laws of the United States and the state where Tracko is operated, without regard to conflict of law principles.

Any disputes arising from these terms or your use of the service will be resolved through binding arbitration, except for claims that may be brought in small claims court.

Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or platform notifications at least 30 days before taking effect.

Your continued use of the service after changes constitutes acceptance of the updated terms. If you do not agree to the changes, you should discontinue using the service.

Contact Information

If you have questions about these Terms of Service, please contact us through the support channels available in your account dashboard.

For legal notices, please send correspondence to our registered business address as listed in your account settings.