Get in Touch
Have questions about Tracko? Need help with your account? We're here to help. Reach out to us using any of the methods below.
General Inquiries
For general questions about Tracko, features, or how to get started.
support@trackmyco.comResponse times are during business hours (Monday-Friday, 9 AM - 6 PM EST). We aim to respond to all inquiries as quickly as possible.
Company
Tracko Technologies LLC
Location
United States
How accurate is your price data?
We monitor Costco's website multiple times per hour and maintain 99.9% accuracy. However, prices can change rapidly, so we always recommend verifying prices directly with Costco before making purchases.
Is Tracko affiliated with Costco?
No, Tracko is an independent service and is not affiliated with Costco Wholesale Corporation. We track publicly available information for informational purposes only.
How do I set up price alerts?
After creating an account, navigate to any product page and click "Set Price Alert." You can specify your target price and we'll notify you when the product reaches that price or becomes available.
Can I export my portfolio data?
Yes, premium users can export their portfolio data in CSV format from the portfolio dashboard. This includes purchase history, current values, and performance metrics.
Do you provide investment advice?
No, Tracko provides information and tracking tools only. We do not provide investment advice or recommendations. All investment decisions should be based on your own research and risk tolerance.
Need Immediate Help?
Check out our help documentation or browse common questions in our knowledge base.